Kingston Upon Thames Association for the Blind

COVID - 19 Useful Information and Contact Numbers

During these unprecedented times, we thought that it may be helpful to have a page dedicated to useful information available, including contact numbers.

Kingston Talking Newspaper

We are still recording a weekly paper and this can be listened to by calling 0330 22 33 452, by listening online via the link or by asking Alexa to play my talking newspaper.

Nationwide Supermarkets

Below are contact details so that you can call and register for priority deliveries

Tesco - 0800 917 7359  

They will ask you if you have a Tesco account, how long you've had one, whether you have any friends or family who can shop for you or other support networks which can help. Once they've granted authorisation it takes 24 hours to become active and then you will be able to select a delivery slot within a few days, but you have to select the "Flexi Saver" option. The Flexi Saver option normally gives you a 4 hour delivery slot, but for now it gives you an 8 hour slot. Therefore two slots per day are potentially available - 10 am - 6 pm or 2 pm - 10 pm. You will get  a text message prior to this (probably the day before) with an exact 1-hour slot.

Tesco have also launched a volunteer e-card, order the card online and the email will be sent to the person doing your shopping (and also yourself), so no need for cash to be handled. Amounts available are from £5 to £150, you can also add a shopping list. Follow the link to purchase yours Tesco gift card

Sainsbury - 0800 052 5500 or 0800 328 1700 selecting option 1                      Also now launched is a Sainsbury's volunteer gift card. This can be purchased online and then sent via email to the person doing your shopping for you. They can then redeem this at the checkout. The vouchers come in £5 increments starting from £5 up to £250. More information can be found at

Asda - They are offering a volunteer shopping card, this is brought online and then the voucher can be sent to the person doing your shopping. These can also be printed and left in a safe place . This means there is no need for money or bank details to be exchanged. These can also be topped up online as necessary. Further information can be found on

Aldi - They are now offering vouchers to purchase to spend in their stores. 2 options available Blue Voucher - all everyday essentials or Orange Voucher - all everyday essentials excluding alcohol. More information is available at

Waitrose - They have started an Essential shop and delivery service for some customers as a VI you may qualify, best advice is to give your local branch a call and ask the questions. New Malden 0208 942 8988 Kingston 020 85473457 Worcester Park 0208 330 7582 Surbiton 020 8399 4020 Raynes Park 020 8944 8035. They have also now got the Waitrose Rapid same day delivery service. You can purchase up to 25 items and they will deliver them within 2 hours. It is not the full range of products but a great selection, follow the link to find out more

Morrisons - As well as their standard online deliveries and the addition of Food Boxes, which can be ordered here, Morrisons are also offering Doorstep Deliveries. There is a list of essential products that you can order and an order placed by 5pm will be delivered the next day. Telephone number is 0345 611 6111 and select option 5. For the list of products available please see the following link

Marks and Spencer - They have introduced "we're all in this together E-Gift Card". Simply add the amount you require for your shopping enter the volunteers email address and they will receive a bar code which they can then scan at the till. Alternatively they can read the 30 digit E-Gift code to someone at t he till. More information can be found at the following website

London Councils Taxicard

You can now use your Taxicard for the following;

· Taxicard drivers to pick up and deliver essential supplies for you

· Allow friends and family to travel on your behalf using your Taxicard.

This works by you making a booking to advise that you want a collection of pre brought items from a supermarket, pharmacy or takeaway etc. At the time of booking the collection of items will need to have been paid for in advance and an order number provided (if applicable).

You can also make a booking to advise you would like a nominated person to use a taxi on your behalf to purchase or collect essential items.

You will be given a cost of the journey and you will have to pay your contribution at time of booking using a debit or credit card.

Please note that due to the current situation, some supermarkets are imposing strict rules around social distancing and limiting the amount of people in store. You will need to book two journeys if someone is doing a shop on your behalf. In these circumstances the driver will not wait while someone shops and a return journey will have to be booked once the shopping has been completed.

To make a booking call CityFleet on 020 7763 5001

For further information contact London councils by email at: [email protected]

Kingston Council

HRRC - The Villiers Road Household Reuse and Recycling Centre has now reopened. Visits are strictly by appointment only and must be booked in advance. For more information please go to

Telephone Services Providers

British Telecom - BT have capped calls at a total £5/month for customers without broadband (no end date given). For more information

Royal Voluntary Service

They have a team of volunteers that can collect and deliver prescriptions. They can also deliver food shops and are offering a befriending service. If someone is unwell, non urgent or serious enough to call 111 you can also call and they will help and offer advice. Call 0808 196 3646

Local Community

Surbiton ccrg - To request help with shopping  if you live in Surbiton or Kingston you can either call 020 868 2626, visit their website or email [email protected] They are also accessible on Facebook

New Malden Covid 19 Aid - For help in the New Malden area you can either search the group on Facebook, where you can then find the relevant Whatsapp group for your street. Alternatively you can email [email protected] and they will be able to put you in touch with a local volunteer.

Food and Drink Deliveries

New Malden Farmers Market -Delivery of fresh fruit, vegetables, meat and groceries. Borough wide. Telephone 020 8050 5102or visit the website

Blossom and Brew - Delivery of a fruit and vegetable box as well as their usual gifts and flowers. Visit their website , call 020 8397 1732 or email [email protected]

Fresh Connect - Fresh fruit, vegetables, diary products and other essential items. Home delivery service available with free local deliveries are avaiable. Visit the website

Fish to your door - Delivery of fresh fish to your door. Free deliveries over £40. Visit the website

Orindi Deli - Home delivery meals. Visit the website, call 020 8541 4606 email [email protected]. You can also order through deliveroo or Ubereats.

Wags n'Tails - Home delivery available of meals, essentials items and alcohol. Visit the website

Durban Street Food - Delivery of frozen meals. Visit the website to see what is available and then to qualify for local free delivery you need to email [email protected]

Ex Cellar - Home pizza delivery, call 020 8241 2105. Website

Coffee on the Corner - The shop is now open for takeaways including Afternoon Tea for Two, authentic Italian Gelato (daily flavours available) and more. You can also still buy vouchers for use in their shop in Beaconsfield Road Kingston. The vouchers will be valid for 12 months once they reopen. Visit the website

Green Cola - Natural soft drinks delivery. Available through their Amazon Shop.

Big Smoke Brewery - Delivery of beers, wines, coffee, BBQ meat boxes. Visit their website

The Park Brewery - Delivery of beer within 5 miles of Hamden Road Kingston. Visit or call 07949 574618 or email [email protected]

True Indulgence - Chocolate for home delivery. Visit their website or call 07450 611073.

Al Forno - The New Malden branch is now open for dining in or you can order for takeaway.  You can call & collect on 020  8949 0055 or 020 8949 1459. You select from their website,  call and place the order and make payment, then collect when ready.  Alternatively they are on deliveroo, so you can order through there.

For the Garden

Chessington Garden Centre - Is now open between 9am - 5pm Monday to Saturday and 10am - 4pm Sunday. The number of customers at anyone time will be limited, with a maximum of 2 people per party able to enter the store. There is now a one way system around the store and queueing at tills may occur. They are asking for all payments to be via card or mobile pay e.g Apple Pay. The resturant and toilets will remain closed and no dogs (except Guide Dogs) will be permitted.  A delivery service is still available if you are unable to get to the store (Min order £50). Website or call 01372 725638

Paul and Kelly Fountain Flowers - Now offering a large variety of garden plants, with a pitch outside the Royal Oak pub in New Malden from 9am to 6pm daily. They are also offering a delivery service.  Call 07565 840395/ 07500 896230 email [email protected] or visit their facebook page

Court Farm Garden Centre - Now open for business selling all your gardening essentials including bedding plants, soil and sundries. The Cafe is still currently closed.


Suttles of New Malden - Delivery of board games, puzzles, stationery and greeting cards. Orders need to be sent via email [email protected] Information available on

Regency Bookshop - Local independent bookshop who deliver. Visit

Banquet Records - Online record store and music events. Now also offering a car park collection service.

Community Brain - Online events including meditation, games, workshops as well as listening to performances or learning a new skill. To join in go to

Arts and Culture

National Theatre - Streaming some of there performances for free:

Musicals - Andrew Lloyd Webber is streaming some of his musicals on YouTube. Starting on a Friday evening and they are then shown for 48 hours.

Vocal Eyes - The link has a comprehensive list of accessible arts/culture that can be accessed at home.

Keeping Active

British Blind Sports - They have devised a list of workouts you can do at home.

Baked Bean Workout - Stargadts Odette Batterel has devised a workout using 2 tins of baked beans (other tins can be used).


BBC - The BBC are now providing daily lesson plans for every year school group.

The Department of Education - They have set up Oak Academy, which is a resource hub of comprehensive online lessons.

Sing Education - Alice Cadman from Stargardt’s runs a music school called Sing Education and has provided great online music resources you can use at home.

Victa - They have produced links and ideas to do whilst staying at home: